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Welcome To Carters Heating Services

We are proud to be your go-to local heating and plumbing company that serves customers across Norfolk.

New Gas Boiler

There are many benefits to a new energy-efficient boiler, including what you pay in your energy bills.

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Boiler Finance Options

We offer a range of boiler finance options to help cover the cost of your new energy efficient boiler and installation.

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Expert Heating & Plumbing Services

Carters Heating Services, your trusted heating specialist based in Norwich, serves all areas across Norfolk. With a commitment to excellence and customer satisfaction, we bring warmth and comfort to homes and businesses throughout the region.

At Carters Heating Services, we prioritise safety and quality in our work. That’s why we are proud to be both Gas Safe and OFTEC registered, ensuring that all our services meet the highest standards of safety and professionalism.

As Worcester Bosch accredited installers, we bring you exclusive benefits that guarantee peace of mind and efficiency. From extended guarantees to expert product knowledge, we assure you that your heating system is in the hands of experts who understand the importance of reliability and performance. Our dedication to transparency and customer satisfaction is reflected in our registration with independent review platforms such as MyBuilder and Google. 

About Us

Gas Boiler

Get your new energy efficient boiler with up to a 12 year guarantee with finance options available.

 

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Oil Boiler

Oil boilers act as a viable alternative for properties that are not situated close enough to a mains gas network. We can offer up to a 7 year guarantee and finance options on your new Worcester Bosch oil boiler.

 

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Heat Pumps

If you are looking for a renewable heating solutions, then speak to us about air source heat pumps

 

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Plumbing Services

From a leaking tap to a full bathroom renovation, our team of plumbers have a wealth of expertise.

 

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Boiler Servicing

Your annual service will prolong the lifespan of your boiler, help to maintain your guarantee and keep everyone in your home safe.

 

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Landlord Gas Safety

If you are a landlord then it is a legal requirement to ensure that all gas appliances are checked annually if any of your rented properties.

 

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The numbers that count to our customers

200

Facebook 5***** reviews

115

Google Reviews

35

Years Experience

Spread the cost with our boiler finance options

At some point, the need to replace your boiler may arise unexpectedly. While a functioning boiler is vital for maintaining a warm home and providing hot water, the financial burden of purchasing a new one is often unforeseen.

That’s why we’re here to offer a solution that eases the financial strain by covering the cost of your new boiler and installation, spreading it out over a repayment term that suits your budget.

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Worcester Bosch accredited installer

Carters Heating Services are proud to be your Worcester Bosch accredited installers.

A Worcester Bosch accredited installer is a heating engineer or company that has been officially approved and trained by Worcester Bosch, a leading manufacturer of heating and hot water products, to install their boilers and heating systems. These installers have undergone specific training and meet the manufacturer’s standards for competence and professionalism, ensuring quality installations and reliable customer service.

About Us

Award winning boiler brand

Carters Heating Services proudly exclusively collaborates with Worcester Bosch, the UK’s premier boiler brand.

With an impressive track record of being awarded the prestigious Which Trusted Trader accolade for its gas combi range for an unprecedented 14 consecutive years, Worcester Bosch stands as a beacon of excellence in the industry.

By partnering with Worcester Bosch, Carters Heating Services ensures that their customers receive a service that they can trust with a product that they can rely on.

New Gas Boiler

Reviews from Some of Our Happy Customers

Imogen Church
Imogen Church
2024-03-27
I can't believe how lucky we were to find Carters Heating Services - easily the best heating engineers around, and now we've found them, we'll keep using them for as long as they'll have us! Knowledgeable, professional, organised and so friendly. Worth every penny!
Joe Currie
Joe Currie
2024-02-26
The best heating engineers in Norwich - 10/10. The office staff are friendly, helpful & always happy to help. You get text messages to confirm your appointment, and when the engineer is on the way with live tracking! Absolutely amazing. The engineer was professional, knowledgeable & friendly, I enjoyed his company and his quality of work. By far the best heating engineers in Norwich, and will ALWAYS be my go-to, you've gained a life long customer out of me!
Matthew Whitley
Matthew Whitley
2024-02-08
I used carter's heating services to service/repair my boiler,the engineer was punctual,did a good job and what I paid was great value,will be using them again next year.😀
Naegeen Noorani
Naegeen Noorani
2023-12-14
We've used Carter's for our boiler service the past few years and they're always very quick to get us booked in and reasonably priced!
David Secretain
David Secretain
2023-12-05
This is unacceptable, I had been accustomed to being cold all the time, having barely any hot water and taking lukewarm baths. Now what?! I can walk around in a t-shirt in the middle of winter? Taking baths that melt the flesh off my bones? I won't have it, that's it, I'm ripping away the brand new boiler they installed. That being said, if you need some very knowledgeable, fair and kind heating engineers that will actually solve your problems and tell you what's going on, well, I wouldn't look any further. Even if they've stripped me of my ancient rights of a constant sniveling nose, I have to say that this new luxurious lifestyle of a working central heating is growing on me. Chuck Norris would think I got soft. Sorry Chuck, I like being warm.
Richard Wilson
Richard Wilson
2023-11-13
Excellent installation. I'd been trying to find a firm to replace my 23 year old open flue gas boiler with a new condensing combi boiler, relocating it from the kitchen to the loft. Most firms said this could not be done for a variety of reasons, such as the boiler would not fit in the loft space, and/or it would be too far away from the gas supply to work properly. They all offered solutions that would be undesirable to live with. Steve Carter dismissed all these theories, and said he could get a combi boiler fitted and working in the loft no problem. Which he did. He also spotted several issues that none of the other firms did, such as a badly corroded radiator and the outside gas supply pipe corroding in the ground. The job was completed by Steve, Paul and Adam in three days and involved a lot of work: new gas supply pipe from outside meter to loft and then to kitchen, new combi boiler in loft and plumbing to existing pipework, replaced one rusting radiator and fitted an additional one in airing cupboard, installed new earth bond cable from consumer unit to external gas supply pipe. Quality products were used and all work was done to a high standard. All new pipework was done very neatly and unobtrusively: in particular the new flue and condensate pipe for the boiler. There was minimal disruption for such a big job; everything was made good afterwards with cement, sealant etc as required, and any dirt and dust was thoroughly cleaned up. Also the price for the job was very reasonable. I am very pleased with the installation. The system is working perfectly, exactly as Steve had said. I would recommend Carters Heating Services to anyone.
Carol Baxter
Carol Baxter
2023-11-08
I cannot thank Steve & Fiona and staff enough a family run firm with very high standards, they think of everything and advise accordingly. We had a full new system installed from explaining what we needed and why to cleaning up behind themselves highly recommend
Barbara Snelling
Barbara Snelling
2023-10-18
I had an engineer (Keith) come to fix my boiler today, lovely guy and very good at his job. I couldn't recommend this company enough. Very happy customer 🌟🌟🌟

Carters Heating Services Ltd (FRN 1014339) is an Introducer Appointed Representative of Tradehelp Ltd, who are authorised and regulated by the Financial Conduct Authority (FRN 679812). Carters Heating Services Ltd introduce customers to TradeHelp Ltd and do not receive a fee for the introduction. TradeHelp Ltd are a credit broker, not a lender, and offer loans from Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC authorised and regulated by Financial Conduct Authority. Finance options are offered subject to status and credit check, which must be completed before commencement of works. A 14 day cooling off period applies to all applications. If cancelled within 14 days, alternative payment of the full outstanding balance must be made.