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Last updated: November 2025

Welcome to Carters Heating Services (“we”, “our”, or “us”). By using our website at www.cartersheatingservices.co.uk (“the Site”), you agree to these Terms of Use. Please read them carefully before using the Site.

1.    About Us

Carters Heating Services provides information about our heating, plumbing, and boiler services and allows you to contact us for quotes or appointments.

If you have any questions, you can contact us at:

📧 Email: info@cartersheatingservices.co.uk

📞 Phone: 01603 746168

📍 Address: 18b Alston Road, Norwich, NR6 5DS, United Kingdom

2.    Using Our Website

You’re welcome to browse the Site and submit forms to request information or services.

You agree to use the Site only for lawful purposes and not to:

  • Provide false, misleading, or inaccurate information through our forms.
    • Try to gain unauthorised access to our systems or data.
    • Copy, reuse, or distribute our content without permission.

We aim to keep all information accurate and up to date, but we can’t guarantee the Site

will always be error-free or available at all times.

3.    Contact Forms and Enquiries

When you submit a contact form, you agree to provide accurate information so we can respond properly.

We’ll use your details only to respond to your enquiry and manage our business

relationship in line with our Privacy Policy (please link your actual Privacy Policy here).

Submitting a form doesn’t create a contract for services — a booking or quote will be confirmed separately by us.

4.    Intellectual Property

All content on the Site — including text, images, logos, and design — belongs to Carters Heating Services or our licensors. You may view and print pages for your personal use, but you may not copy or use our materials for commercial purposes without written permission.

5.    Links to Other Websites

Our Site may include links to third-party websites. We’re not responsible for the content or privacy practices of those sites. Please review their own terms and policies before using them.

6.    Liability

We do our best to provide helpful, accurate information, but the Site is for general information only.

To the fullest extent allowed by law, we’re not liable for any loss or damage that may arise

from using the Site or relying on its content.

This doesn’t affect your legal rights as a consumer under UK law.

7.    Changes to These Terms

We may update these Terms from time to time. Any updates will be posted on this page

with a new “Last updated” date. Please check occasionally to stay informed.

8.    Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.

Thank you for visiting Carters Heating Services!